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Meet the London Automation Team

Grateful Patient Fundraising

Experts Since 2013

London Automation is a team of healthcare fundraising and technology professionals dedicated to one mission: helping hospitals and health systems grow grateful patient fundraising through smarter AI and more efficient automation. Driven by a profound commitment to harness technology for social impact, we channel our passion into developing innovative solutions that alleviate fundraising frustrations and empower healthcare philanthropy.

We combine decades of grateful patient fundraising and technology experience to create solutions that streamline workflows, strengthen donor engagement, and improve fundraising outcomes. We provide the strategy and support to help teams achieve their philanthropic goals.

London Automation Michael London Headshot

Michael London

Co-Founder

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London Automation Brandon Danner cofounder headshot

Brandon Danner

Co-Founder

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London Automation Kate Roche headshot

Kate Roche

VP of Customer Success

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London Automation Katie Tricarchi

Katie Tricarichi

Senior Director of Solutions

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Megan Silvestro headshot

Megan Silvestro

Senior Director of Solutions

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London Automation Ashton Thompson headshot

Ashton Thompson

Systems Analyst

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London Automation Marko Tomic headshot

Marko Tomic

Data Analyst

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London Automation Jason Heisler headshot

Jason Heisler

Marketing Manager

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Cameron Wojtys headshot

Cameron Wojtys

Executive Assistant

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Steve Kessen headshot

Steve Kessen

Director of Operations

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Kevin Shaw headshot

Kevin Shaw

Advisor

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Scott Lowry headshot

Scot Lowry

Advisor

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Why London Automation

Most fundraising technology tools are designed for general fundraising environments. Grateful patient fundraising is not general. Healthcare foundations choose London Automation when they want a complete solution built specifically for their needs, not a generic set of tools. Our solutions support:

  • Healthcare Privacy Expectations: Our solutions are HIPAA-compliant by design
  • Unique Fundraising Automation and Workflows: Purpose-built for grateful patient identification, qualification, outreach, and stewardship
  • Complex System Environments: Native integrations connecting EHR/clinical sources with your fundraising CRM and data pipelines

Built for Fundraisers, by Fundraisers

Our team’s firsthand grateful patient fundraising experience shapes how we design features, guide implementation, and define success. Our support goes beyond software: we partner with you to continually improve your fundraising operations. Organizations partner with us to achieve:

  • More effective grateful patient identification and prioritization
  • Technology that works seamlessly within strict healthcare environments
  • Clear reporting and measurable results

Help Us Transform What’s Next

Whether you’re looking to elevate your fundraising, or help others do it, we’d love to connect.

Explore Careers
healthcare donor analytics
London Automation Michael London Headshot

Michael London

Co-Founder

Michael London comes from a family of data engineers. His father, Robert worked with early database technology and was regarded as one of the top programmers in his time.

While in his early twenties, Michael lost his dad to terminal cancer, igniting an unwavering drive within him to carry on his father’s legacy of helping others through the use of technology and design.

Michael’s passion crystallized in the realm of healthcare fundraising, where he has made groundbreaking strides. A pioneer in algorithmic fraud detection and donor prospecting, he developed innovative tools and methodologies that have empowered fundraising professionals to achieve remarkable results.

During his decade as the Senior Director of Prospect Research, Prospect Management, Systems, and Analytics at the Cleveland Clinic Philanthropy Institute, he managed a diverse and multi-functional team comprised of prospect managers, researchers, systems and analytics professionals. Under his leadership the team sharpened their focus on process innovation, data modeling, lead generation, portfolio management, donor analytics, and prospect and financial reporting.

Prior to working at Cleveland Clinic, Michael spent three years as a fraud investigator for Sears Holdings Corporation where he managed fraud detection for the enterprise. During that time, he created and implemented dozens of fraud reports and algorithms detecting hundreds of cases and millions of dollars in fraud annually.

Michael’s expertise is widely sought after, and he has presented at premier conferences including Tableau, APRA, AAMC, and the University of Michigan FORUM gathering, among others.

When he’s not pushing tech boundaries, you can find him pushing his skills in mountain biking, hiking, or indulging his passion for competitive pinball.

He lives in Cleveland, Ohio with his wife and two young sons.

London Automation Brandon Danner cofounder headshot

Brandon Danner

Co-Founder

With a deep love for medicine but an amusing queasiness around blood, Brandon Danner found his true calling in empowering healthcare organizations to provide exceptional patient care, advance life-saving research, and nurture the next generation of medical professionals. His innovative approach harnesses the combined power of data, analytics, and artificial intelligence, amplifying fundraising efforts in unprecedented ways.

Brandon’s unique background blends exercise science with over a decade of expertise in operations management, lean principles, and data analytics. This powerful combination propelled him to remarkable success as a development officer at renowned institutions like the Cleveland Clinic and University Hospitals. Quickly establishing himself as an indispensable partner, Brandon spearheaded best practice implementation, process optimization, algorithm field-testing, and the standardization of practices that ensured team-wide success.

When he’s not revolutionizing fundraising, you’ll find Brandon immersed in his passions for the great outdoors – hiking national parks, carving fresh powder on his snowboard, or taking to the skies as a pilot. And in those rare moments of downtime, he can often be found engaged in spirited pinball competitions with his co-founder and friend, Michael, as they dream up the next game-changing tool for fundraising professionals.

Brandon calls Hudson, Ohio home, where he resides with his wife and two young children.

London Automation Kate Roche headshot

Kate Roche

VP of Customer Success

With a deeply rooted passion for enhancing healthcare through strategic philanthropy, Kate dedicated nearly a decade to advancing non-profit healthcare fundraising initiatives at Cleveland Clinic.

Her expertise lies in the intricacies of data analysis, visual analytics, and the transformation of complex information into actionable insights. Through creating self-service tools, she empowers fundraisers to work with enhanced efficiency and intelligence, while her specialization in custom reporting and CRM administration streamlines the complex philanthropic processes for non-profits.

Throughout her career, she developed a keen interest in applying innovative solutions to philanthropic challenges. Her tenure at Cleveland Clinic as part of the Philanthropy Institute was marked by leading significant projects involving metrics development, data modeling, and analytics—all aimed at optimizing donor engagement and enhancing fundraising effectiveness by shaping successful donor strategies.

As Vice President of Customer Success at London Automation, Kate is committed to the mission of driving success in non-profit healthcare systems. With a vision to see these systems thrive, her goal is to ensure clients meet and exceed their fundraising aspirations through the intelligent use of automated solutions. By fostering collaborative partnerships, she aspires to translate sophisticated data landscapes into tangible growth for our clients.

Outside of her professional endeavors, you might find Kate at the beach, trying new restaurants or expressing her creativity through drawing. Kate is known for embracing the art of living fully and her love for travel keeps her connected to the natural world and fuels her desire for discovery.

Residing in Mentor, OH, Kate cherishes time spent with family and friends.

London Automation Katie Tricarchi

Katie Tricarichi

Senior Director of Solutions

Katie brings more than 15 years of experience in major gifts and philanthropic strategy, having secured transformational commitments and advanced initiatives in healthcare, conservation, and education at organizations like Kenyon College, Kent State University, the Cleveland Zoological Society, and Cleveland Clinic.

Her expertise lies in cultivating authentic donor relationships, shaping compelling proposals, and driving complex strategies that exceed ambitious fundraising goals. Katie’s passion for mission-driven work aligns seamlessly with London Automation’s vision of helping healthcare philanthropy teams unlock their full potential.

Megan Silvestro headshot

Megan Silvestro

Senior Director of Solutions

Megan brings over 12 years of experience in healthcare business development, technical sales, and strategic leadership to her role as Senior Director of Solutions at London Automation. With a proven track record of guiding complex strategies and building meaningful partnerships, she specializes in delivering tailored, high-impact solutions that address unique challenges within the healthcare sector.

Prior to joining London Automation, Megan successfully accelerated product development and led major initiatives at organizations like JALEX Medical and Curtiss-Wright Corporation. Her deep understanding of the medical landscape perfectly aligns with London Automation’s mission to equip healthcare philanthropy teams with the tools they need to unlock their full potential.

A proud Cleveland native, Megan resides in the area with her fiancé and their 7-month-old Leonberger, Walter.

London Automation Ashton Thompson headshot

Ashton Thompson

Systems Analyst

Ashton brings a strong background in data systems, analytics, and software development from her nearly four years at Cleveland Clinic. During her time there, she supported complex healthcare data environments and optimized information workflows across departments.

With expertise spanning data analysis, automated process improvement, and API integration across CRM and EHR systems, Ashton combines technical precision with a collaborative, solution-driven mindset. Her deep understanding of healthcare data operations aligns perfectly with London Automation’s mission to modernize grateful patient fundraising through automation and real-time insight.

London Automation Marko Tomic headshot

Marko Tomic

Data Analyst

Marko is a recent graduate from Case Western Reserve University where he obtained a Bachelor’s degree in Economics. Marko shined academically during his time there and further honed his skills during his time at Cleveland Clinic in Enterprise Analytics. His proficiency in databases, visualized data software and various SaaS platforms helped him to create impactful patient interventions and support a data-driven decision-making culture while at Cleveland Clinic.

Marko is responsible for designing, developing and implementing custom applications and reports to support fundraising organizations. He ensures all reports meet the needs of requesting users, presenting accurate and complete information, and optimizing all reporting and data analysis standards. Marko brings the London Automation team a blend of technical proficiency, strategic vision, and a steadfast dedication to pushing the envelope in systems innovation.

London Automation Jason Heisler headshot

Jason Heisler

Marketing Manager

Originally from Ann Arbor, Michigan, Jason is a recent graduate of Baldwin Wallace University with a Bachelor’s degree in Public Relations. During his time there, he excelled both academically and athletically, developing a strong foundation in discipline, communication, and teamwork that continues to shape his professional approach. His early career at MARQUEE Creatives refined his skills in brand communication, content marketing, and digital strategy, providing him with valuable agency experience in crafting compelling narratives and driving engagement.

At London Automation, Jason serves as Marketing Manager, where he leads tactical marketing initiatives that fuel growth and brand recognition. He creates and manages content across multiple channels while spearheading website strategy, sales enablement materials, digital campaigns, and conference planning. Jason partners closely with leadership to ensure that every marketing effort reflects London Automation’s mission of transforming healthcare philanthropy with AI-powered fundraising automation.

Jason brings creativity and enthusiasm to the London Automation team. Aside from work, he enjoys talking about cars, listening to music, and spending time with friends and family.

Cameron Wojtys headshot

Cameron Wojtys

Executive Assistant

Cameron has been an invaluable member of our team, bringing exceptional drive, agility, and dedication to every aspect of her work. With a wealth of experience in executive operations and process improvement, Cameron continually enhances our organization’s efficiency and effectiveness.

In her role as an Executive Assistant, she has also become a trusted resource in HR, recruiting, and project management, skillfully balancing her responsibilities across multiple domains. Cameron’s background is further strengthened by her education from Indiana University Bloomington, and her contributions continue to add substantial value to our team and the company as a whole.

Steve Kessen headshot

Steve Kessen

Director of Operations

Steve is the Director of Operations at London Automation. He oversees strategic initiatives and operational excellence, ensuring high partner satisfaction and industry-leading grateful patient fundraising results.

Steve has successfully led and guided organizations through periods of incredible growth while helping them earn multiple top workplace awards. His teams consistently had internal NPS scores surpassing those of Google and Facebook. His experience will continue to drive innovation and team success at London Automation.

Steve, who is also a CPA, began his career at Ernst & Young where he managed large Fortune 500 accounts. He later excelled in the sports industry, leading analytics for the Cleveland Cavaliers. Most recently he was the CEO of Fathom a company who worked with 5 of the top 10 ranked US News and World Report hospitals.

He holds an accounting degree from Kent State University and an MBA from Case Western Reserve University. Steve is married to Jen and resides in Avon Lake with his four children.

Kevin Shaw headshot

Kevin Shaw

Advisor

Kevin Shaw is Chairman and co-founder of PromiseONE, and Chairman of Fathom. Fathom is an award winning digital marketing firm that primarily serves healthcare systems, higher education and select B2B firms. PromiseONE (P1) was founded in 2005 to invest with purpose driven leaders aspiring to become business owners. P1 helps its partners reach their full potential and maximize impact across all facets of their life as entrepreneurs. P1’s #1 Promise is “Lifting Entrepreneurs Lifting Others”.

Previously, Kevin served as CEO of NCS Healthcare, a company he acquired and grew from a small single location into one of the largest national institutional pharmacies in the US.

Kevin is a graduate of Harvard College (BA) and Stanford Graduate School of Business (MBA).

Along with his wife Joyce, Kevin is a long time northeast Ohio resident and competitive tennis player. Kevin is an active philanthropist and has served as the Chairman of the non-profits Social Venture Partners International and Judson Services.

Scott Lowry headshot

Scot Lowry

Advisor

Scot Lowry is co-founder and Managing Partner of PromiseONE. PromiseONE (P1) was founded in 2005 to invest with purpose driven leaders aspiring to become business owners. P1 helps its partners reach their full potential and maximize impact across all facets of their life as entrepreneurs. P1’s #1 Promise is “Lifting Entrepreneurs Lifting Others”.

Scot previously served as CEO of Fathom, an early PromiseONE acquisition. Fathom is an award winning digital marketing firm that primarily serves healthcare systems, higher education and select B2B firms.

Scot teaches entrepreneurship at The Weatherhead School of Management at Case Western Reserve University, where he received his MBA. Scot is a mentor and board member at Promise Partners, a non-profit acquisition entrepreneurship incubator that has helped over 60 people become first time business owners in Cleveland.

You will also find Scot spending time with his wife Stephanie, his 4 children, hiking, mountain biking and kite boarding as much as possible!