A business room meeting with fundraisers looking at a TV using London Automation solutions

DonorThink CRM

The Only CRM Built for Grateful Patient Fundraising

The complete solution for healthcare fundraising. DonorThink CRM gives fundraisers a purpose-built system that works as hard as they do.

Unify Your Entire Fundraising Operation

DonorThink CRM combines predictive AI, workflow automation, and donor-patient data into one integrated platform – designed to streamline fundraising from discovery to stewardship.
Fundraising team working together on computer

What you get with DonorThink CRM

Full AI & Machine Learning Suite

Every insight in one system — nightly scoring, enriched research profiles, predictive analytics, and automated updates. DonorThink CRM makes sure fundraisers have fresh, accurate intelligence at their fingertips, every day.

Advanced Workflow Automation

From fundraiser assignment to proposal tracking, gift processing, and notes, DonorThink CRM automates the manual tasks that slow down teams. Fundraisers spend more time with donors, less time with data entry.

Interactive Dashboards & Pipelines

Visualize everything in real time — financial pipelines, campaign performance, and portfolio health. Dashboards are built for healthcare leaders, offering transparency from frontline officers to executive leadership.

Purpose-Built for Grateful Patient Fundraising

Secure. Seamless. Specialized.

DonorThink CRM is HIPAA compliant and built for the unique needs of healthcare philanthropy. Your data, workflows, and donor relationships are fully protected. We integrate with the EHR you already rely on, so your team gets a purpose-built fundraising hub connected to clinical data — no disruptive rebuilds or complicated workarounds.

Empowering Leading Healthcare Institutions

“Since adopting London Automation, we’ve reached a much more qualified audience. Our Annual Fund performance has improved, and our Major Gift Officers are scheduling more meetings than ever before.

— Ashley Teeters, Data & Sustaining Officer

How Does DonorThink CRM Compare?

Not sure if DonorThink CRM is the right solution for you? Compare it to our other solutions to see how each fits your goals.
DonorScope DonorSync DonorThink 360 DonorThink CRM
Prospect Discovery
Prospect Discovery

Find hidden donors. Surfaces grateful patient prospects based on real-time data instead of static lists, ensuring no potential donor slips through the cracks.

One-time Static List Nightly AI-driven Updates Nightly AI-driven Updates Nightly AI-driven Updates
Data Cleanup
Data Cleanup

Stop wrestling with messy records. Automatically identifies and merges duplicates, enriches contact info, and keeps your CRM clean without manual effort.

Manual Deduplication Automated Deduplication Automated Deduplication Automated Deduplication
CRM + EHR Integration
CRM + EHR Integration

Unify donor and patient data. Direct integration eliminates silos so every gift officer has the full picture in one system.

Direct Integration Direct Integration Our Purpose-built CRM Integrated with Your EHR
AI Prospect Scoring
AI Prospect Scoring

Know who matters most. Nightly AI updates rank prospects by affinity and giving likelihood so fundraisers always focus on the right people.

Daily Updated AI-driven Scores Daily Updated AI-driven Scores
Dashboards & Analytics
Dashboards & Analytics

See what’s working, instantly. Custom dashboards and advanced pipeline views make it easy to track portfolio health and campaign progress.

Custom Dashboards + AI Research Profiles Advanced Dashboards + AI Research Profiles + Pipeline Views
Campaign Intelligence
Campaign Intelligence

Smarter campaigns, stronger results. Tracks engagement and campaign responses in real time, helping you adjust strategy and maximize ROI.

DonorThink Score + Engagement Tracking + Operations Management DonorThink Score + Engagement Tracking + Operations Management
Workflow Automation
Workflow Automation

Eliminate manual busywork. Automates fundraiser assignment, gift processing, proposal tracking, and follow-ups so your team can focus on relationships.

Proposal Tracking + Auto Updates Full Automation: Assignments, Gift Processing, Shared Inbox
Support
Support

You’re never on your own. From onboarding to strategic guidance, our team partners with you to ensure success at every step.

Dedicated Support Dedicated Support Named CSM + Training Strategic Success Team + Training
Timeline
Timeline

How fast can you be up and running? From a one-week data cleanup project to a full CRM implementation, our solutions scale with your timeline.

Set-up in 1 Week (One-time Project) Set-up in 8 Weeks After Data Access 12-16 Weeks After Data Access 10-12 Months After Data Access

Ready to Reimagine Your Healthcare Fundraising?

Let’s talk about how London Automation can help you reach more donors with less effort.

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